Chromium Controller Touchscreen Product Defect Notification

Product Notification, Last Modified on June 26, 2019, Permalink

General Information

10x Genomics has determined that a reliability issue may lead to a progressive unresponsive touchscreen failure before the end of life of the instrument. The failure is independent from the assay performance.

If you have questions, please contact 10x Genomics Support at support@10xgenomics.com and use “Touchscreen Defect Repair” in the subject line.

Frequently Asked Questions

General

Shipping