Chromium Controller Touchscreen Product Defect Notification

Product Notification, Last Modified on June 14, 2022, Permalink

General Information

10x Genomics has determined that a reliability issue may lead to a progressive unresponsive touchscreen failure before the end of life of the instrument. The failure is independent from the assay performance.

If you have questions, please contact 10x Genomics Support at [email protected] and use “Touchscreen Defect Repair” in the subject line.

Frequently Asked Questions