Frequently Asked Questions

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Project transfers and collaboration
Analyses and supported products
Data management
Browser Support

Project transfers and collaboration

What collaboration features are available? Can I share my projects or data with collaborators?
Cloud Analysis allows you to transfer projects from one user account to another user account. In the Project Settings page of each project, you will find a place to enter the email address of the person you'd like to transfer the project to.

We expect to add more collaboration features over time, including the ability to invite multiple users to the same project.

Have ideas about collaboration features that you'd like to see? Give feedback to the team.

Is there a limit on how many project transfers can be done?
Yes, each project can be transferred a maximum of 3 times. After 3 successful transfers, the project transfer functionality will be disabled for the selected project. Multiple transfers between two users will count as individual events.

How does project transfer impact free usage limits?
Each time a project is successfully transferred to another Cloud Analysis user, the free usage limits are reset. The recipient of the project will receive 90 days of free storage for each file within the project starting from the date that the transfer completed. The recipient will also have the ability to run new analysis pipelines and download files as though this is a new project.

Analysis and supported products

What products and analysis pipelines are supported?
Currently, we support analyzing Single Cell Gene Expression (3' and 5') and Single Cell V(D)J libraries using the Cell Ranger count, V(D)J, aggr, and reanalyze pipelines. We also support analysis of datasets using Feature Barcode technology. For more information on analysis pipelines available on Cloud Analysis, visit the Supported Products page.

What references are available?
Currently, Cloud Analysis provides the following references compatible with Cell Ranger Single Cell Gene Expression analysis:

For Cell Ranger V(D)J analysis, Cloud Analysis provides:

For more information on these references including build steps, visit the Cell Ranger references page.

Can I use a custom reference?
Custom references are currently not available on Cloud Analysis, though we expect to support them soon. For more information on upcoming features, visit our product roadmap.

Data management

What are the options for uploading data to 10x Genomics Cloud Analysis?
Currently we support uploading through the 10x Genomics Cloud CLI. View our tutorial to learn more about uploading. We expect to add additional upload methods in the future. If there are other methods you’d prefer or require to use Cloud Analysis, give feedback to the team.

What systems can I upload FASTQ files from?
Currently, we support uploading from Linux and MacOS, with a beta version of our 10x Genomics Cloud CLI available for Windows. Learn more about uploading FASTQ files using the 10x Genomics Cloud CLI here .

Can I download my data?
Yes, you can download your FASTQ files and analysis output files via curl and wget commands. Additionally, you may choose to download analysis output files through the browser. We recommend downloading all large files via curl or wget.

What is 10x Genomics doing to secure my data?
We care about securing your data and protecting your user account. Here are some of the protocols and practices we have in place:


Do you have any guidance on how to cite datasets that were generated in Cloud Analysis?
To cite datasets that were generated in 10x Genomics Cloud Analysis, we recommend that you use the following format:

For example:

For more information about citation of 10x Genomics Software and products, please visit our citations page .

Browser Support

Which web browsers can I use to access 10x Genomics Cloud Analysis?
We recommend that you access Cloud Analysis through a recent version of a browser from our supported list, seen below.

Supported desktop browsers:

Supported tablet browsers: